FallCall Detect5.2 - App Store

Today’s older adults are more active & independent than ever. Unfortunately, falls & motor vehicle crashes continue to disrupt the best years of their lives.

FallCall Solutions has radically changed safety tech through non-stigmatizing, affordable innovation.

Welcome to the world's most comprehensive safety app: FallCall Detect!

24/7 Emergency Monitoring
US call center with trained emergency medical dispatchers providing customer service & emergency help.

Smart Fall Detection
Not every fall needs medical help. Backed by research, FallCall's "Smart" fall detection for Apple Watch can differentiate fall severity. Detected high-impact, standing falls will notify FallCall’s 24/7 monitoring services & caregivers while sending emergency services if needed.* Detected low-impact, sitting falls will notify a user’s caregroup only.**

4G LTE Cellular Medical Alert
With fall detection & two-way voice built in, notify emergency dispatchers & caregivers when help is needed. Available at FallCall.com.

Pair with Kwikset(R) Halo locks
Reduce emergency entry delays & eliminate the fear of EMS "breaking down the door." FallCall will unlock your Kwikset lock with ambulance dispatch.

Apple(R) Crash Detection (iPhone 14 & later)
First app in the world to integrate Apple Crash Detection into a 24/7 monitoring center.**

Connected Pendant Compatible
Add a Trelawear jewelry pendant(Trelawear.com) or FallCall Pendant with fall detection(FallCall.com) to remotely activate app within 100+ feet.*

FallCall Wristband
Discreet safety on your wrist. Change bands to match your style.

Other Features:
.16+ hours of fall detection on latest Apple Watch(results may vary)
.Adjust fall sensitivity
.Siri(R) activated Help Calls
.Elders may pair 5 caregivers
.Caregivers may pair 2 Elders
.Integrates with Health App
.Elder location & heart rate relayed to Caregivers during Help Calls***
.Elder Apple Watch & cellular medical alert battery levels sent to caregivers
.Works over cellular/Wi-fi/Bluetooth(R) for equipped Apple Watch & iPhone devices

Subscription 24/7 Monitoring Service:
.Staffed by trained Emergency Medical Dispatchers
.When a Help Call is triggered, our dispatchers will call you and/or your caregroup
.Real-time text updates sent to caregroup members during an event
.PSAP(Public Service Answering Point) technology
.Monthly subscription half the cost of most medical alerts ($17.99/mo)

Connected Pendant/Wristband subscriptions:
1) Caregroup ONLY Help Calls ($9.99/mo)
2) Caregroup + 24/7 Monitor Help Calls ($19.99/mo)

Subscription details:
Your Subscription Service starts when it is activated through the FallCall Detect App. Service will remain in effect for a minimum of one (1) month from the date of activation after which it may be terminated by either you or FallCall Solutions for any reason. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. You can cancel anytime with your App Store account settings. Any unused portion of a free trial will be forfeited if you purchase a subscription.
For more information, See "Terms of Service" for details: https://www.fallcall.com/Docs/FallCallDetect-Terms-and-Conditions

*Subscription required.

**Fall detection will not detect all falls and will not always accurately differentiate between high vs. low impact falls. Crash detection does not detect all crashes

***As with all location-based services, it may not always be possible to determine your location. Multi-level buildings, parking garages, & even dense urban areas can make it difficult for satellites & cell phone towers to locate your exact location.

FallCall Detect is not a replacement for 9-1-1. If 9-1-1 is necessary, FallCall Solutions recommends calling 9-1-1 directly.

The Bluetooth(R) word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by FallCall Solutions is under license. Other trademarks and trade names are those of their respective owners.

Version History •4G LTE Cellular Medical Alert support for monitoring & caregiver notifications
•FallCall Wristband enhanced controls
•FallCall Pendant fall detection on/off toggle 5.2 Feb 6 •FallCall Wristband compatible: discreet safety on your wrist with bands that match your style.
•FallCall Enterprise compatible: safety for entire communities. 5.1 12/15/2025 •Exclusive Trelawear Offer for QVC Customers
•Ranix AI-Powered Bed Departure Radar Connectivity
•Optimized for iOS 26 and WatchOS 26 5.0 09/22/2025 •Improvements to Trelawear connectivity
•Dynamic text updates 4.2 07/22/2025 •Support for new Trelawear firmware upgrades
•Improved location services for Australia
•Bug Fixes 4.1 06/03/2025 •FaceID enhancements for Caregivers
•Notification updates 4.0 11/03/2024 Enhancements to WatchOS Connectivity 3.9 11/01/2024 •Updated connected jewelry in-app notifications
•Bug fixes 3.8 10/08/2024 •Apple Watch communication enhancements when phone is off
•Bug Fixes 3.7 10/02/2024 Optimized for WatchOS 11 and iOS 18
New simplified login/onboarding experience 3.6 09/20/2024 Functionality updates for Apple Watch 3.5 09/17/2024 •Improved International onboarding experience for FallCall Pendant
•Improved Trelawear connectivity status updates 3.4 09/02/2024 •Improved onboarding experience for FallCall Pendant
•Pendant connectivity enhancements 3.3 08/15/2024 •Localized for pilot use in Thailand
•Compatible with FallCall Pendant and Trelawear 3.2 07/07/2024 New innovations in partnership with Kwikset, the leader in residential security
• Emergency "Kwik-Unlock"-Pair with Kwikset Halo Lock app to unlock your door when an ambulance is dispatched
• Reduce delayed entries or forced entry in false alarms
•"Shake-to-Unlock"-Open FallCall app and shake your iPhone to unlock your door
• New Trelawear connected pendant images 3.1.2 02/11/2024 New innovations in partnership with Kwikset, the leader in residential security
• Emergency "Kwik-Unlock"-Pair with Kwikset Halo Lock app to unlock your door when an ambulance is dispatched
• Reduce delayed entries or forced entry in false alarms
•"Shake-to-Unlock"-Open FallCall app and shake your iPhone to unlock your door
• New EMS dispatch notifications for Elders 3.1.1 01/28/2024 New innovations in partnership with Kwikset, the leader in residential security
• Emergency "Kwik-Unlock"-Pair with Kwikset Halo Lock app to unlock your door when an ambulance is dispatched
• Reduce delayed entries or forced entry in false alarms
•"Shake-to-Unlock"-Open FallCall app and shake your iPhone to unlock your door 3.1 01/27/2024 Apple Crash Detection for iPhone 14 and later models now integrated into FallCall's concierge 24/7 monitor
Optimized for iOS 17 and WatchOS 10 3.0 09/28/2023 "Almost Ready" Screen Bug Fix
Additional minor bug fixes 2.9 03/09/2023 Pairing Bug Fixed
Other UI updates and minor bug fixes 2.8 03/02/2023 Users can now sign-up and activate 24/7 concierge emergency monitoring services WITHOUT setting up their Care Group immediately
Easier onboarding pathway 2.7 12/07/2022 Optimized for iOS 16 and Watch OS 9
Apple Watch Ultra Compatible 2.6 09/24/2022 Fixes +1 phone number pairing issue 2.5.1 09/07/2022 *New* Redesigned Apple Watch +Help screen
*New* Caregiver Dashboard for monitoring two Elders
*New* +Help Call button gestures to reduce false activations
*New* Onboarding screens to make setup easier
*New* Tutorial to explain how to use "Smart Fall Detection" 2.4 07/31/2022 Siri updates for iOS and Apple Watch
"Turn on fall detection" reminders
Photo bug fixes
Other bug fixes 2.3 07/04/2022